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NEWS: Disney Makes Another Quiet Change to Disability Access Service


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Disney World’s Disability Access Service (better known as DAS) has gone through some controversial changes recently.

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Magic Kingdom

These updates include making the service even more limited, which has upset many fans and caused dissatisfaction with the current accommodations for those with disabilities. Now, yet another change has been announced for Disney’s DAS system that extends its validity period.

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Disney World has extended the period during which its Disability Access Service (DAS) is valid. Most recently, DAS was only valid for 240 days following approval, but now DAS is valid for up to one year after being approved. Prior to that, DAS was only valid for 30 days (with Disney extending it to 120 days and later, 240 days).

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EPCOT

The new change allows for a longer period between when a park guest may need to re-register for the program. The official language on Disney World’s website says:

“DAS is valid for the length of the ticket or up to 1 year, whichever is shorter. Once the service has elapsed, Guests need to re-register for the program.”

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Disney’s Animal Kingdom

Originally, DAS was offered to those with a wide range of disabilities, but that is no longer the case. Before the changes in 2024, the service allowed those to enter the Lightning Lane line via a return time after they were approved for the service.

However, in May of 2024 at Disney World and June of 2024 at Disneyland, the service changed as Disney wanted to tackle the overuse of the service. The wording was adjusted to state that only select guests qualify for this service “due to a developmental disability like autism or similar disorder.”

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Disney’s Hollywood Studios

This left many with non-developmental disabilities — but who might still benefit from the service — out of luck, and they were offered accommodations instead of DAS. These accommodations included being told to purchase Lighting Lane (or Genie+ pre-July 2024) or talk to Cast Members at each attraction to see what accommodations they could provide.

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Slinky Dog Dash in Hollywood Studios

Since the changes were made in 2024, there have also been changes made to the way registration is done, as well as the length that DAS is good for before needing to reapply. Disney later made another quiet change to its DAS wordingThe Disney website previously stated, “DAS is intended to accommodate only those Guests who, due to a developmental disability like autism or similar, are unable to wait in a conventional queue for an extended period of time.” Disney quietly updated the Disability Access Page’s language to remove the word “only,” which could impact who can access the service, though we have yet to see any major changes.

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Haunted Mansion in Magic Kingdom

We’ll be on the lookout for additional changes to Disney’s DAS program and more updates from Disney World and beyond. In the meantime, make sure you stay tuned to the Disney Food Blog for the latest news!

Learn More About Disney’s Disability Access Service HERE!

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The post NEWS: Disney Makes Another Quiet Change to Disability Access Service first appeared on the disney food blog.

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