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General Complaints


Matt Long
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TO Whom it May Concern;

Please be advised that our family had electronics stolen from our room at Old Key West by housekeeping staff. We left the room at 1050 am without it and when we found it was missing - ATT had documentation that the ipad was accessed at 11am that day. It could not have been anyone in out party as no one had used it all morning. Take them with you or lock them at the front desk!!! - we lost over 600.00 worth of equipment. If anyone else has had such experiences please advise OKW personnel so that the person responsible may be found.

This event made an otherwise fantastic New Year an unfortunate experience for all of us.

 

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